Quick answers about choosing a fit, safe wear, and getting help.
How do I choose the right size?
Measure around your pet's neck and compare the measurement with the size options and guide on the product page. Fit ranges vary by product, so use the guide for the specific item you are ordering. If you need help, contact us before placing your order.
Can I attach a leash to a PetLuxe necklace?
No. These crystal pet necklaces are decorative accessories only. Do not attach a leash, and supervise your pet while the necklace is being worn.
How can I get help with an order?
Use the Contact page and include your order number so we can identify your purchase. You can also email weizhao436@gmail.com.